Our personalized training and machine check-ups are designed to maximize machine productivity and to achieve premium product quality. Extensive training before machine startup helps the operators achieve best product quality with minimal machine downtime.
Our benpac packaging remote service allows customers to receive real-time online assistance. Our service engineers connect directly to the machine over a secure network and troubleshoot the equipment “live” or reconstruct recent events. The data analytics capability inbuilt into the software allows the engineers to solve most of the issues online without the need for a site visit.
In the event of a machine breakdown, our service engineers can attend to the issue. Our spare parts inventory ensure that the machine is back to full productivity with a minimal downtime.
benpac offers annual service contracts. Our experts will visit your plant at certain intervals for equipment inspection and process optimization. We provide a machine assessment report to customers where the area needs repair and where we see any potential for further improvements and training.